CANCELLATION POLICY:

• Any change or cancellation of our services after the confirmation of your booking is a subject to our cancellation policy. Please note that the below is true for individual travellers or a group of no more than 6 people.
• Any changes or cancellation of our services made before our confirmation – free of charge.
• A cancellation of our services made after the confirmation and up to 30 days prior to the start of the agreed service is a subject to the administrative fee of 5% of the total price of service.
• A cancellation of our services made between 30 days and 14 days prior to the start of the agreed service is a subject to the administrative fee of 15% of the total price of service.
• A cancellation of our services made less than 14 days prior to the start of the agreed service is a subject to the administrative fee of 25% of the total price of service.
• A cancellation of our services made after 72 hours deadline or a no-show is non-refundable (you lose 100% of your money). 

Administrative fees applicable to Cancellation of Train Tickets are as follows:

• A cancellation made at 46 days and more prior to the actual departure dates is free of charge
• A cancellation made at 45—35 days prior to the actual departure dates is a subject to the administrative fee of 20% of the ticket price
• A cancellation made after 35 days and up to 72 hours prior to the actual departure dates is a subject to the administrative fee of 50% of the ticket price
• A cancellation of your tickets made after the above 72 hours deadline or a no-show is non-refundable (you lose 100% of your money)